At BeanRow ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and related services.
Information We Collect
What data we gather and why
1Information You Provide
- Account information (name, email, phone number, business details)
- Payment information (processed securely through third-party providers)
- Restaurant data (menu items, orders, customer information, staff details)
- Communications with our support team
2Information Collected Automatically
- Device information (browser type, operating system, device identifiers)
- Usage data (features used, pages visited, actions taken)
- Log data (IP address, access times, error logs)
- Cookies and similar tracking technologies
How We Use Your Information
The purposes behind our data processing
Information Sharing
We never sell your data
We may share your information only in the following circumstances:
Data Security
How we protect your information
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our systems use industry-standard encryption for data in transit and at rest.
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we will notify you promptly in the event of any breach that affects your personal data.
Data Retention
How long we keep your data
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal compliance, dispute resolution, and enforcement of agreements. You may request deletion of your account data at any time by contacting our support team.
Your Rights
Control over your personal data
Depending on your location, you have the following rights regarding your personal data:
Access
Request a copy of your data
Correction
Fix inaccurate information
Deletion
Request removal of your data
Restriction
Limit how we process your data
Portability
Export your data in a usable format
Withdrawal
Revoke consent at any time
Children's Privacy
Our services are for adults
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will promptly delete it.
Changes to This Policy
How we notify you of updates
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page, updating the "Last updated" date, and where appropriate, sending you an email notification.
Contact Us
Questions about this Privacy Policy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out to our team.
Address: Koramangala, Bengaluru, Karnataka 560034, India